There is a way to contact the Devils Due Store, it's on the left column (scroll down until you find it). If you have a question about your order you can contact the store directly.
Those of us who have signed up, for the DDP Jericho newsletter, got a letter telling us about the delay. You can sign up for the DDP Jericho newsletter here: http://jerichocomic.squarespace.com/newsletter/
If you have any other questions for DDP, then contact Redsox or me.Gwen